Our Client (Automotive Agent) is looking for a Motor Claims Advisor to join their team.
Position: Insurance Claims Executive (Automotive)
Salary: $2,800 - $3,100 + OT + Incentives
Location: West
Working Hours / Days: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)
Basic Functions:
- Answer telephone calls and carry out various reception and admin duties.
- Approach customers and attend to their needs.
Duties & Responsibilities:
- Answer and redirect incoming calls in a polite and pleasant manner.
- Greet customers promptly, identify their needs and direct them to the appropriate personnel.
- Preparation and arranging office mail to be received and dispatched.
- Ensure office equipment is in good operating order and highlight to management when servicing is required.
- Ensure meeting rooms are in tip-top condition at all times, including taking care of snacks and beverages etc.
- Maintain a positive and helpful approach in interactions with all customers.
- Report all customer complaints (internal and external) and conditions that are adverse to the operational efficiency, and make suggestions for improvement as appropriate.
- Any other adhoc duties assigned by the management from time to time.
Requirements :
- Minimum GCE ‘O’ Level.
- Basic computer skill is required.
- Have previous experience in call centre is highly preferred or customer service experience.
- Has prior work experience in equivalent capacity
- A team player with good interpersonal and communications skills.
- Self-motivated and able to work independently with minimal supervision.
- Well-groomed with excellent customer service attitude
- Able to work on Saturday.
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration
Lionel Wang
Dynamic Human Capital Pte Ltd
Registration Number: R22109915
EA License: 12C6253
