Provides administrative/secretarial support, including, but not limited to, scheduling and coordination of meetings/seminars/travel, coordinating priorities throughout the day, perform independent and collaborative projects as needed.
The Healthcare Parking Operations Administrative Assistant will report under the direct supervision of the Keck Parking Operations Manager. The office assistant will be responsible for performing general office support for Keck Hospital Parking Operations which include answering telephones, and answering emails and may provide backup coverage services in the absence of other staff members
Essential Duties:
- Provides backup coverage services in the absence of other staff members (Parking Operations Manager, Parking Office Coordinator, Parking Enforcement Officer, and Guest Relations Ambassador Services)
- Perform general office support for Keck Hospital Parking Operations which include answering telephones, and answering emails
- Knowledgeable on Keck Parking Operations procedures, policies and regulations, and uses that knowledge to provide guidance to customers and resolve and/direct complaints
- Providing information to patients, visitors, employees, and faculty over the phone and in person
- Reconciling, and handling daily cash, and credit card transactions
- Financial support of Keck Hospital Parking Operations which include: preparing daily and monthly revenue/expense reports, and recording all deposits.
- Processes monthly payments of contractor invoices, internal requisitions, and check requests
- Assists with providing quotes for parking reservations, transportation services and special parking-related events
- Collecting daily pay-on-foot machine revenue
- Maintains office records, receipt logs and journals
- Process hospital badges for faculty, staff, students, volunteers of Keck Medical Center
- Greet and answers questions from hospital guests regarding parking and related parking policies, rules and regulations, as well as points of interest
- Perform other duties as assigned.
Required Qualifications:
- Req High school or equivalent
- Req 1 year 1-2 years of experience in a related administrative assistant, or clerical role
- Req Demonstrate excellent interpersonal and verbal/written communication skills
- Req Must have superior phone presence and scheduling competencies
- Req Demonstrate good organizational skills and attention to details
- Req Knowledgeable of general office manners, routines and procedures
- Req Knowledgeable of existing technologies that support the efficient and effective operations of an organization
- Req Demonstrate strong calculation skills
- Req Use sound independent judgment within established procedures and regulations
- Req Knowledgeable of Word, Excel, and other applicable software programs
- Req Fluency in written and spoken English.
- Req Ability to work full time, weekday shifts as early as 8:00am
- Req Availability to work weekends for revenue settlement as needed
- Req Interact tactfully and effectively with those encountered in the course of the work, including hostile and irate citizens
Preferred Qualifications:
- Pref Associate's degree; Specialized/technical training 2-Year Degree
- Pref Bilingual in Spanish
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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