Boutique Assistant - 6 Months Contract
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
About us
Since 1847, Cartier is the reference in luxury and represents the symbol of excellence thanks to its extraordinary know-how, powerful values, and unique creativity.
Animated by a “pioneer spirit”, our Maison is recognized as a “dream maker” through a distinctive network all around the world which blends passion, exquisite creations, hospitality, and generosity, to create and celebrate memorable moments with each of our valuable guests.
Do you match this profile?
As a people person, striving for operational excellence, attention to details, retail-centric and entrepreneurial, your goal is to ensure Cartier’s clients live exceptional and unique experiences. You are navigating in a complex and ever-changing environment with challenges to thrive in.
Your scope is vast and projects multiple, you know how to prioritize and are excellent with your time management & communication.
What do we expect from you?
1. Services to client
✓ Pro-actively ensure clients are feeling welcomed, comfortable and at ease within the boutique environment.
✓ Pro-actively offer food & beverage to visiting customers.
✓ Ensure clients have all necessary Cartier documents during visit, such as but not exclusive to, warranty cards, catalogues, certificates…
✓ Is the warrant of perfect gift-wrapping for customers.
2. Services to team members
✓ Pro-actively assist sales-force team members to achieve their client facing & administrative tasks to be the most efficient.
✓ Assist Sales-Associates packing purchased goods and filling all required documents.
3. Services to environment
✓ Ensure the boutique is to the ultimate image it can be by pro-actively cleaning, aligning, dusting, re-organizing front and back-end environments such as tables, cupboards, shelving’s, back-office, etc.
✓ Ensure finger marks are removed from counters and non-valuable items surrounding clients’ journeys such as mirror, door handles, counters etc.
✓ Keep desks tidy at all time
✓ Organize non-valuable decorations to be kept in perfect condition and arrange books & catalogues on display.
✓ Organize non-valuable tools such as printing paper, shopping bags, cleaning kits, travel pouches & inform relevant stakeholder for ordering process.
✓ Might be tasked to transport non-sellable items or purchase goods to the supermarket.
JOB PROFILE:
Required experience:
- Base of service experience.
- Luxury experience preferred but not mandatory
Technical skills / abilities:
- Computer skills: basic knowledge of MS Word, Excel, PowerPoint
- Result oriented
- Genuine values of inclusivity and trust
- Ability to work independently
Requirements:
- Turkish & English language mandatory.
- Ability to deal with people from all backgrounds.
- Open for a 6 Month Contract
