Join TUI BLUE Hotels as Cluster Director of Sales, responsible for delivering the hotel revenues to achieve budgets for the TUI BLUE portfolio of hotels in Germany and Austria. The role will pro-actively oversee the sales processes across the defined portfolio of hotels directing the appointed Sales Team to deliver results in line with the targets set while personally managing some key accounts. Together with the sales team, the Director of Sales will be responsible for developing and fostering relationships with existing and new accounts. They will ensure detailed account plans and strategies are in place to pro-actively meet and exceed targets working with the partners on joint marketing activities and other activation campaigns. They will follow and implement company initiatives and will remain updated as to local market and competition activities to better drive overall performance. The successful candidate will be flexible, adaptable, and able to respond and thrive within a constantly changing and growing organisation.
This position can be based remotely and therefore we are able to accept applications from Germany, Austria and Europe. Regular travel will be required.
ABOUT THE ROLE
- Clear understanding of the hotel(s) budget and business strategies to implement hotel’s short, mid and long-term strategy in conjunction with Sales Leader, Revenue Leader, and other key stakeholders.
- Consistently evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability.
- Working with key stakeholders to develop, finalise and execute the strategies as agreed and set.
- Supporting the preparation of the following for each property;
- the revenue budget by providing data, input, and strategies per hotel / account including pricing and rate structure recommendations,
- the annual sales expense budget including travel, joint marketing, brochure contributions, trade fair participation and any other relevant expenses.
- the annual sales activities calendar incorporating tactical promotions, joint marketing campaigns with partners, updating as and when required.
- Key performance indicators and targets per team member
- Account management;
- setting clear account plans and targets per account to ensure that both existing and new accounts meet and exceed the goals as set in the annual budget.
- focussing on the right accounts to grow the business from a mix of existing and new accounts.
- tracking account performance, issuing tactical promotions as and when required in line with the booking windows for each key feeder market.
- gathering actionable data from partners to ensure consistent and continual optimization of the campaigns.
- maintaining healthy relationships with existing accounts and developing and strengthening relations with new accounts through increased engagement and interaction including:
- Fam Trips and Educational trips
- Virtual Meetings / Virtual training sessions with partners
- Industry Exhibitions
- Sales trips
- Preparing sales proposals for clients and closely following up on all business leads within a 24-hour response timeline to clients.
- Driving Total Revenue (Room, F&B, Ancillary) for each account.
- Cross selling wider portfolio of M3 hotels.
- Issuing and finalising contracts ensuring all relevant terms and conditions are incorporated into the agreement including brochure contribution, credit terms and conditions, tactical promotions, joint marketing spend etc.
- Regularly evaluating business potential and opportunities in new geographical markets and across new market segments deploying team accordingly.
- Delivering the highest quality of service to customers at every touch point throughout their customer journey.
- Executing and supporting the operational aspects of business booked: issuing contracts, corresponding with clients, preparing presentations, sharing internal updates etc.
- Sharing ideas to drive additional revenue and consider innovative opportunities of product distribution: online systems, websites, networks, partnerships etc.
- Developing innovative and bespoke meetings and events offerings with operations team to differentiate hotel from competition.
- Identifying opportunities to shift contracting to direct connectivity across the larger M3 portfolio. Sharing and handing over opportunity to HQ leadership.
- Preparing weekly / monthly reports to monitor business and identify gaps and opportunities to grow revenues.
ABOUT OUR OFFER
- Competitive salary and benefits as standard. The contract provided in accordance with the legislation depending on the country of employment.
- Social security provided in accordance with legislation covering health, pension, and life assurance.
- Additional TUI BLUE AT benefits including reduced staff and family rates and employee discounts with cooperation partners.
- Exceptional approach to learning with access to TUI Learning Lounge including certified training and language licenses.
TUI BLUE is the global flagship hotel brand of the TUI Group combining the best aspects of both individual and all-inclusive holidays with outstanding quality and modernity. Our hotel brand stands out from the crowd with first-class locations, regional architecture, an innovative technology concept with a unique blend of local and contemporary cuisine and BLUEF!t® sport and leisure facilities.
TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.
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