Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
What you will do:
Purpose: Drive overall customer success aligned to the Cytiva strategy and goals leveraging all of the Cytiva account team. Owns the overall customer relationship across the account. Primary contact between the company and customers and grows the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio.
Accountabilities:
- Sales specialist owns the customer relationship and accounts representing the entire Cytiva portfolio.
- Work cross-functionally across Cytiva Operating Companies to develop solutions and offerings to enable your assigned customer’s success across their workflows.
- Builds a strategic plan in their assigned accounts to partner with Cytiva colleagues and distribution partners to develop and implement annual account plans in Academic, (translational) Applied Markets to grow Cytiva business.
- Achieve the quarterly and yearly operating plan within a defined territory while driving customer satisfaction and customer retention.
- Be accountable for timely and accurate forecasting of pipeline & sales using our CRM.
- Proactively build a strong technical understanding of our products and our customer’s applications in particular the priority workflows and portfolios.
- Take the lead on contract and pricing negotiation in addition to complex and strategic deal development at assigned accounts. Assist in proposal preparation and presentation to customers.
- Possess a “hunting” mindset to lead generate and develop new account.
Who you are:
Critical competencies for success based on Danaher’s Core Value Behaviors:
- Customer Focus: Delivers customer-centric solutions to meet current and anticipated needs.
- Plan to Action: Prioritizes options and translates intentions into plans and sustainable outcomes.
- Growth: Seizes opportunities to preserve the core and contribute to growing the business.
- Integrity: Demonstrates moral and ethical principles and does the right thing despite pressure, even when no one is watching.
- Strategic Thinking: Seeks, understands, and evaluates data in selecting the best options to pursue.
- Capability: Develops self and team to meet career aspirations through achieving Danaher’s goals.
Skills:
- Ability to quickly learn the entire Cytiva portfolio. A strong understanding of protein chromatography, cell culture and or filtration preferred.
- Demonstrate sales skills as evidence by previous sales responsibilities and business planning.
- Excellent oral and written communication skills.
- Experienced in effectively using CRM based tools (ex. SFDC).
- Ability and motivation distribution partners.
Education and Experience:
- Master’s degree or similar. Degrees in life science or medical preferred. Formal business training and previous Life Science experience preferred.
- Commercial experience in the Life Sciences industry preferred.
Systems and Tools: QlikSense or Sales Force
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
