The Anaheim Police Department invites you to experience a challenging and rewarding career as a Police Dispatcher I. Committed to serving our community through teamwork and the constant pursuit of excellence, you will demonstrate the values of the organization by providing a high level of customer service, exercise independent judgment, and make sound decisions in emergency situations.
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The ideal candidate will:- Effectively communicate with, and elicit information from distressed and irate callers and communicate emergency instructions over the telephone
- Effectively use a wide variety of public safety codes and computer commands
- Operate dispatch-related equipment quickly, accurately and, at times, concurrently
- Understand and follow oral and written instructions, including department policies and procedures
- Accurately spell and maintain complete files and records
- Coordinate and relay emergency call information and assistance requests to other agencies, such as fire and police departments, utility companies, service agencies, and other inter-agency departments
Employees of the Anaheim Police Department must be permanent and fulltime residents of the State of California and live within a one hundred (100) mile radius of the City of Anaheim.
Applications will be accepted until Tuesday, July 11, 2023 at 5:00 PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.
Written Exam - tentatively scheduled for the week of 7/17/2023
The City of Anaheim utilizes the POST Entry Level Dispatcher Selection Test Battery. The POST Examinee Guide (Download PDF reader) provides information about the test. Because the test measures general abilities, there is no study guide or reading list for the test. It is recommended that you familiarize yourself with the test formats shown in the Examinee Guide.
Written Exam Waiver Request:
Applicants who have taken the POST Entry-Level Dispatcher Selection Test Battery within 365 days of application and achieved a T-score of 54.7 or higher may request a waiver from the written exam. Applicants requesting to waive the written exam are required to submit proof of their qualifying T-score on agency letterhead from the agency that administered the exam. Applicants who possess a qualifying T-score must attach the required documentation to their application.
Applicants may not take the POST Entry-Level Dispatcher Selection Test Battery within 30 calendar days of taking the exam with another department/agency.
PLEASE DO NOT ATTACH ANY OTHER DOCUMENTS TO YOUR APPLICATION EXCEPT WHAT IS REQUESTED ABOVE.
The following background documents are required and must be completed and brought to the oral interview.
- Personal History Statement (PHS)
- Background Investigation Questionnaire (BIQ) - copy link address and paste into your browser
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Required Documents
Anaheim Police Department Blueprint - knowledge of the Anaheim Police Department Blueprint is required of all Police Department employees.
The selection process includes, but is not limited to, a written exam, skills exam (i.e. typing, proofreading, etc.), oral interview, background investigation, polygraph examination, psychological evaluation, a medical examination, which includes drug/alcohol screening, and an interview with the Chief of Police.
The interview with the background investigator and completion of the background investigation will include, but is not limited to, verification and evaluation of any present and/or past use of drugs, driving and employment history.
Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time, want to screen yourself and withdraw prior to starting the recruitment process.
- Any illegal use, sales, or possession of a drug classified as an opiate (heroin, opium, etc.) or PCP.
- Any use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) within five years of date of application.
- Any illegal use of anabolic steroids within three years of date of application.
- A pattern or history of irresponsibility as evidenced by debt collections, civil judgments, failure to pay, late payments, etc.
- Two or more at-fault traffic collisions within three years of the date of application.
- Conviction of a hit-and run offense.
- Any driver's license suspension within five years of date of application.
- Conviction of a felony crime.
- Conviction of any misdemeanor crime within five years of application.
- Any conviction as an adult, of any misdemeanor crime involving domestic violence, sexual-related offenses or crimes against children.
- Any conviction as an adult, of a theft or larceny crime.
- Use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) previous to five years of application.
- Prior marijuana use.
- Prior nitrous oxide use.
- Illegal use of anabolic steroids previous to three years of application.
- Illegal use of a hypodermic needle/ syringe.
- A bankruptcy within the past three years of date of application.
- More than one moving violation in the past 12 months, and/or three or more moving citations within the past three years, and/or five or more moving citations within the past five years of date of application.
The City of Anaheim uses E-Verify and new employees must provide documentation to establish both work authorization and identity.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process.
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time
For additional information about the City's benefits, visit: www.myanaheimbenefits.com
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.
To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates